{"id":2979,"date":"2025-08-21T18:25:30","date_gmt":"2025-08-21T18:25:30","guid":{"rendered":"https:\/\/koiosintelligence.ca\/?page_id=2979"},"modified":"2026-03-21T00:00:44","modified_gmt":"2026-03-21T00:00:44","slug":"risk-assessment-platform-livechat","status":"publish","type":"page","link":"https:\/\/koiosintelligence.ca\/fr\/products\/risk-assessment-platform-livechat\/","title":{"rendered":"OlivoLive"},"content":{"rendered":"

Manage<\/span> client accounts, policy updates, and<\/span> team tasks,<\/span> all in one platform<\/h2>\n<\/div>

Olivo<\/span>Live<\/span> gives brokers and agents full control over client conversations, internal collaboration, and risk assessment. Capture client details instantly, assign tasks to your team, and monitor progress in real time.<\/h4><\/p><\/div><\/div><\/div><\/div><\/div>

Manage<\/span> client accounts, policy updates, and<\/span> team tasks,<\/span> all in one platform<\/h2>\n<\/div>

Olivo<\/span>Live<\/span> gives brokers and agents full control over client conversations, internal collaboration, and risk assessment. Capture client details instantly, assign tasks to your team, and monitor progress in real time.<\/h4><\/p><\/div><\/div><\/div>
\"OlivoLive\"<\/i> Voice Transcripts<\/a><\/i> Summary Forms<\/a><\/i> OlivoHub<\/a><\/i> OlivoLake<\/a><\/div><\/div><\/div><\/div><\/div><\/div>

Connect<\/strong><\/h4><\/p><\/div>

Some cases need a personal touch. Olivo<\/span>Live<\/span> bridges the gap between automation and human connection, letting brokers instantly reach clients when it matters most.<\/p>\n<\/div>

\"Livechat<\/span><\/div><\/div><\/div>

Call<\/strong><\/h4><\/p><\/div>

Start a video call or listen to voice messages directly within the platform, keeping every conversation documented and secure.<\/p>\n<\/div>

\"Display<\/span><\/div><\/div><\/div>

Collaborate<\/strong><\/h4><\/p><\/div>

Create dedicated team channels,\u00a0assign inquiries, and streamline communication. Keep everyone aligned while reducing clutter and response times.<\/p>\n<\/div>

\"Conference<\/span><\/div><\/div><\/div><\/div><\/div>
<\/div>

Grow, not just digitize, your business with Olivo<\/span>Live<\/span><\/h2>\n<\/div>

Scale your communication and risk assessment platform flexibly across all channels.<\/h4><\/p><\/div>
<\/div><\/div><\/div>
<\/i>

Pull chat histories between clients and Olivo<\/span>Agent<\/span> to verify information<\/span><\/p><\/div>

<\/div><\/div><\/div>
<\/i>

Deploy your branded<\/span> Olivo<\/span>Live<\/span> app on the Apple Store or Google Play Store to stay updated no matter where you go.<\/span><\/p><\/div>

<\/div><\/div><\/div>
<\/i>

Use summary tables and alerts to spot vulnerabilities and edit data dynamically<\/span><\/p><\/div>

<\/div><\/div><\/div>
<\/i>

Sync updates automatically into your CRM or carrier platform<\/span><\/p><\/div>

<\/div><\/div><\/div>
<\/i>

Send automated policy and carrier updates directly to clients <\/span><\/p><\/div>

<\/div><\/div><\/div>
<\/i>

Automatic translation in 40+ languages improves customer satisfaction and comfort<\/span><\/p><\/div>

<\/div><\/div><\/div><\/div>
<\/div><\/div><\/div>
REQUEST A DEMO<\/span><\/i><\/a><\/div>
<\/div><\/div><\/div><\/div><\/div>
<\/div>

Welcome to Olivo<\/span>Hub<\/span>, your command center for risk assessment and policy management<\/h2>\n<\/div>

Olivo<\/span>'s built-in multitool for insurance workflows.<\/h4><\/p><\/div>
<\/div><\/div><\/div><\/div><\/div>
<\/div>

Account Management<\/span><\/h2><\/h2><\/div>

Track open accounts and their respective policies in real time with information sync. See what actions are pending and need attention.<\/h4>\n<\/div><\/div><\/div>
<\/span><\/div><\/div><\/div>
<\/span><\/div><\/div><\/div><\/div><\/div>
<\/div>

Renewals<\/span><\/h2><\/h2><\/div>

Make upcoming renewals simple. The risk assessment platform alerts for data inconsistencies and policy changes. Olivo<\/span> can re-quote and compare policies instantly, displaying the results in a clear, editable chart.<\/h4>\n<\/div><\/div><\/div>
<\/span><\/div><\/div><\/div><\/div><\/div>
<\/div>

Document Search<\/span><\/h2><\/h2><\/div>

Easily find and edit client documents using filters or keywords. Generate and customize forms in seconds.<\/h4>\n<\/div><\/div><\/div>
<\/span><\/div><\/div><\/div><\/div><\/div>
<\/div>

Claims<\/span><\/h2><\/h2><\/div>

Monitor claim progress, view submission dates, and access claim IDs, all from one dashboard.<\/h4>\n<\/div><\/div><\/div>
<\/span><\/div><\/div><\/div>
<\/span><\/div><\/div><\/div><\/div><\/div>
<\/div>

Results our clients see with Olivo<\/span><\/h2>\n<\/div>
<\/div>
0<\/span>%<\/span><\/div>
increase in Sale conversion rate<\/div><\/div><\/div>
0<\/span>%<\/span><\/div>
reduced underwriting time<\/div><\/div><\/div>
0<\/span>%<\/span><\/div>
production boost<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
<\/div><\/div><\/div><\/div><\/div>
<\/div>

Uncover workplace deficiencies with real-time analytics<\/h2>\n<\/div>

Gain a complete view of your brokerage's operations with Olivo<\/span>'s Analytics Module.<\/p><\/p><\/div><\/div><\/div>