{"id":1201,"date":"2022-04-22T17:40:21","date_gmt":"2022-04-22T17:40:21","guid":{"rendered":"https:\/\/prod.koiosintelligence.ca\/?p=1201"},"modified":"2025-12-26T20:05:23","modified_gmt":"2025-12-26T20:05:23","slug":"koios-intelligence-and-applied-to-further-digitize-sales-and-service-workflows","status":"publish","type":"post","link":"https:\/\/koiosintelligence.ca\/fr\/news\/koios-intelligence-and-applied-to-further-digitize-sales-and-service-workflows\/","title":{"rendered":"Ko\u00efos Intelligence et Applied pour num\u00e9riser davantage les processus de vente et de service"},"content":{"rendered":"
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MISSISSAUGA, Ont., April 20, 2022 (GLOBE NEWSWIRE) \u2014 Applied Systems today announced a new collaboration with Ko\u00efos Intelligence to optimize and simplify insurance sales and service processes with artificial intelligence and natural language processing. The integration between Ko\u00efos Intelligence and Applied Epic and Applied Rating Services will enable brokers to deliver a voice-enabled virtual assistant for customer quoting, creating a faster and more digital customer experience.<\/p>\n

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\"A decade ago, most people viewed the idea of machines understanding the human language as science-fiction,\" said Mohamed Hanini, founder, CEO & chief technology officer, Ko\u00efos Intelligence. \"The breakthrough of Natural Language Processing, which is one of the biggest success stories of Artificial Intelligence (AI), changed the way we interact with systems. However, operationalizing AI in insurance and interfacing it with legacy systems are still very challenging. We are glad to announce our collaboration with Applied Systems, which creates a powerful synergy between Applied's ecosystem & Applied Epic and our fully contextualized voice-enabled virtual assistant.\"<\/p>\n<\/blockquote>\n

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\"Rogers Insurance is constantly looking to provide a great user experience for our customers and prospects,\" said Lloyd Freiday, vice president of Information Technology, Rogers Insurance Ltd. \"We're currently working with Ko\u00efos Intelligence on its Olivo AI technology to expand our reach and improve user engagements through a digital, multi-platform solution. Ko\u00efos' technology greatly enhances interactions with users through the chat function due to the program's advanced language processing and speech recognition that is better able to answer a multitude of insurance-related questions.\"<\/p>\n<\/blockquote>\n

Koios Intelligence is now integrated with Applied Rating Services, Canada's comparative rating service for insurance brokerages, and Applied Epic, the world's most widely used brokerage management system, to bring artificial intelligence and natural language processing to simplify the insurance quoting, sales and renewal process. Brokers can integrate the voice-enabled virtual assistant with their web or phone to allow for smooth, human-like digital interactions with consumers to meet them where they are. Once data is collected via the virtual assistant, Applied Epic and Applied Rating Services work together to bring the prospect through the customer journey from quoting back to remarketing, creating digital experiences for both the prospect and broker that accelerate the sales cycle and improve customer service.<\/p>\n

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\"Insurance customers and brokers alike want digital solutions to automate the manual, time-consuming challenges they face in the sales and renewal process,\" said Steve Whitelaw, vice president and general manager, Applied Systems Canada. \"Access to AI through Ko\u00efos Intelligence platform voice and phone-enabled technology will enable brokers to enhance their role as trusted advisors and provide consumers with faster service when quoting.\"<\/p>\n<\/blockquote>\n

\u00c0 propos de Applied Systems<\/h3>\n

Applied Systems is the leading global provider of cloud-based software that powers the business of insurance. Recognized as a pioneer in insurance automation and the innovation leader, Applied is the world's largest provider of agency and brokerage management systems, serving customers throughout the United States, Canada, the Republic of Ireland, and the United Kingdom. By automating the insurance lifecycle, Applied's people and products enable millions of people around the world to safeguard and protect what matters most.<\/p>\n

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\u00c0 propos de Koios Intelligence<\/h3>\n

Fond\u00e9e en 2017, Ko\u00efos Intelligence a pour mission de doter le secteur de l'assurance et de la finance de syst\u00e8mes intelligents et personnalis\u00e9s de nouvelle g\u00e9n\u00e9ration, s'appuyant sur l'intelligence artificielle, les statistiques et la recherche op\u00e9rationnelle. En combinant les connaissances de nos experts de premier plan en assurance, finance et intelligence artificielle, Ko\u00efos d\u00e9veloppe de nouvelles technologies qui red\u00e9finissent les interactions entre les assureurs, les courtiers et les clients.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>

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Pour consulter l'article original, cliquez ici<\/a>.<\/strong><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":5191,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[22],"tags":[],"class_list":["post-1201","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-updates"],"acf":[],"yoast_head":"\nKo\u00efos Intelligence and Applied to Further Digitize Sales and Service Workflows - Ko\u00efos Intelligence<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/koiosintelligence.ca\/fr\/news\/koios-intelligence-and-applied-to-further-digitize-sales-and-service-workflows\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ko\u00efos Intelligence and Applied to Further Digitize Sales and Service Workflows - 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