{"id":1438,"date":"2022-07-19T16:04:13","date_gmt":"2022-07-19T16:04:13","guid":{"rendered":"https:\/\/prod.koiosintelligence.ca\/?p=1438"},"modified":"2025-12-10T17:36:07","modified_gmt":"2025-12-10T17:36:07","slug":"from-health-care-to-insurance-companies-ai-chatbots-are-our-next-best-tool-against-global-emergencies-2","status":"publish","type":"post","link":"https:\/\/koiosintelligence.ca\/fr\/news\/from-health-care-to-insurance-companies-ai-chatbots-are-our-next-best-tool-against-global-emergencies-2\/","title":{"rendered":"Des soins de sant\u00e9 aux compagnies d'assurance, les chatbots d'IA sont notre prochain meilleur outil pour lutter contre les urgences mondiales"},"content":{"rendered":"
<\/span><\/a><\/span>
\n
\n
Les services d'urgence des h\u00f4pitaux sont d\u00e9bord\u00e9s. P\u00e9nurie de m\u00e9decins et d'infirmi\u00e8res. Aucun secteur de l'industrie des soins de sant\u00e9 n'est \u00e9pargn\u00e9 par la pand\u00e9mie actuelle, ce qui l'oblige \u00e0 s'adapter rapidement pour faire face aux urgences exponentielles.<\/h6>\n

Baidu, une entreprise chinoise, a mis au point un capteur thermique permettant de d\u00e9tecter, de filtrer et d'isoler les personnes souffrant d'une forte fi\u00e8vre, avec une marge d'erreur de 0,05 degr\u00e9 Celsius ;<\/p>\n

Wuchang Smart Field Hospital in Wuhan has 14 robots as part of its medical staff who can disinfect, deliver medicine and track patients' temperature changes;<\/p>\n

Providence St. Joseph Health System in Seattle is using a coronavirus chatbot tool to quickly assess potential symptoms instead of overwhelming the hotlines. So far, it's had over 40,000 chat sessions since going live.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>

What sectors will AI affect next?<\/h2>\n<\/div><\/div><\/div>
<\/span><\/a><\/span>
\n
\n

Le pouvoir de l'intelligence artificielle est en train de se manifester sous nos yeux. Contrairement \u00e0 l'intelligence humaine, l'intelligence artificielle peut r\u00e9pondre \u00e0 une infinit\u00e9 de questions, ce qui est exactement ce qu'il faut en cas de pand\u00e9mie avec une augmentation soudaine et explosive de la demande.<\/p>\n

Financial services are certainly not being spared. Call centers are working around the clock to serve worried customers and business owners regarding loan defaults, mortgage rescheduling, and credit card fee payments, usually resulting in several hours of waiting time. Insurance companies are another industry struggling to deal with the pandemic and its resulting lockdowns: over-stretched customer service, staff shortages and insurance brokers unable to meet prospects face-to-face are just a few of the headaches to deal with.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>

How can virtual chatbots help the insurance industry under unprecedented challenges?<\/h2>\n<\/div><\/div><\/div>
<\/span><\/a><\/span>
\n

\u00a0<\/p>\n

\n

L'IA conversationnelle est construite dans le but d'offrir aux clients une exp\u00e9rience optimale et de permettre aux agents de travailler plus efficacement. Les chatbots de haute qualit\u00e9 sont capables de :<\/span><\/p>\n