One insurance AI agent for all your needs

Scale your channels, reduce operational costs, and increase customer satisfaction with Olivo.

Manage existing policies

Clients can view, update, and renew their policies. They can autonomously change an address, submit a claim, or even un-store a vehicle.

Same-day quote and bind policies

Olivo can collect information and compare quotes in under 10 minutes. Clients can use online signatures to bind on the same day.

Three phones displaying the client journey with Olivo's AI Agent.

Automate customer inquiries

Clients can ask Olivo questions and receive answers based on domain-specific knowledge, your business's policies, and expert advice.

Transcript of conversation between client and Olivo. Client asks why health information is necessary for life insurance quotes. Olivo explains that it helps to make the recommendation accurate.

Proven benefits across the insurance value chain

0%
time saved in the quotation process by brokers and agents
0%
average of full quote processes completed through Olivo
0%
of queries handled without human intervention

How Olivo's delivers compound value

An insurance virtual assistant designed with your business in mind

Conversational AI delivers expert-level guidance while remaining user-friendly

Omnichannel support 24/7 allows clients to contact Olivo over web, phone, and apps like WhatsApp

Form UI accelerates information collection for traditional clients

Login & Sign-up secures client information to streamline aftersales processes

Cross-selling empowers clients to quote multiple insurance packages at the same time

Automatic translation in 40+ languages improves customer satisfaction and comfort

The client journey with OlivoAgent for quotations

  • STEP 1
Start a conversation

The client contacts the insurance virtual assistant online or by phone, anytime and anywhere.

  • STEP 2
Communicate with Olivo

Olivo asks the client all the questions necessary to get their customized quotes. The client can also ask questions and Olivo will answer and get the conversation back on track.

  • STEP 3
Get a quote instantly

Based on their answers, Olivo offers the client multiple quotes from which to choose from. It reroutes the client based on the workflow set by the brokerage.

  • STEP 4

Contact a live worker

Brokers can help, advise, and guide clients in picking the best insurance products for their needs.

  • STEP 5
Get insured

Brokers complete the submission process with the client.

Deliver personalized support at scale with Olivo's integrations

  • Real-time quoting of personal and commercial lines (IRCA).
  • Lead creation, customer authentication, policy changes.
  • Major calendar systems to enable appointment scheduling.
  • Services for address completion and validation.
  • Governmental business registries to enable information pre-fill in commercial lines.
Image of person using Olivo's ai insurance platform on their phone. Logos of integrations float around the phone screen.

Meet OlivoPhone: Your voice-activated insurance AI agent

Not every client wants to chat online.
Some prefer to call.

OlivoPhone brings the same smart automation and integrations as OlivoAgent, now through natural voice interactions.

Clients can:

  • Get instant quotes and renewals over the phone

  • Update policy details and submit claims hands-free

  • Speak naturally. OlivoPhone understands, extracts, and uploads data directly into your management system

UI of OlivoPhone call centre, and SMS and transcription capabilities.

Why brokers and agents choose Olivo

Trusted by insurance professionals.

Bruno Fortin

President, J. Gérard Fortin

“Since integrating the virtual assistant, our team spends much less time on repetitive tasks - such as policy changes or quotation requests - allowing us to concentrate on customer support and manage a considerably higher volume of cases..."

François Gagné

Vice-President of Strategic Distribution, Operations and Technology, Assurancia Groupe Tardif

“Olivo is the new generation of virtual assistant for brokers: a customer-centric tool that makes every transaction simple and seamless.”

Steve Whitelaw

VP and General Manager, Applied Systems Canada

“Access to AI through Koïos Intelligence platform voice and phone-enabled technology will enable brokers to enhance their role as trusted advisors and provide consumers with faster service when quoting.”

Lloyd Freiday

VP of Information Technology, Rogers Insurance Ltd.

"Koïos' technology greatly enhances interactions with users through the chat function due to the program's advanced language processing and speech recognition that is better able to answer a multitude of insurance-related questions."

Quotations can be completed with Olivo in under 5 minutes. Experience how fast and intuitive insurance automation can be.

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